#1 Warranty Management App
Reduce costs and automate your product warranties with one app that runs every claim end to end. Customers register, claim and track on their phone, while your team approves, resolves and follows up from one dashboard.
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Delivering results for 100s of leading brands globally
Warranties Cost More Than They Should
When warranties run on paper, email and spreadsheets, every claim costs your team time and every delay costs you a customer's trust.
Hours Lost to Manual Claims
Checking bills, matching serial numbers and chasing photos by email takes up most of your support team's day.
Fake and Repeat Claims Slip Through
Without a verified record of each sale, the same product gets claimed twice and counterfeits get serviced as genuine.
Customers Call to Ask for Updates
When nobody knows where a claim stands, customers call, email and message until someone answers.
Complaints End Up in Public Reviews
A slow claim experience is one of the quickest routes to a one-star review on a marketplace or social media.
Fraudulent claims are estimated to make up 3–15% of total warranty costs.
Every claim in NeuroWarranty is checked against a registered serial number, so duplicate and invalid claims are flagged before your team spends time on them.
Source: Warranty Week estimate, cited in academic warranty fraud research
One App for the Whole Warranty Lifecycle
Follow a single smartwatch from the day it's bought to the day its owner buys again.
Registered With One Scan
The customer scans the QR code on the product and their digital warranty card is ready. No app download, no paper card.
A Claim Raised in a Minute
When something goes wrong, the customer picks the issue, adds a photo and submits. The purchase details are already attached.
Approved and Tracked to the End
Your team approves repair, replacement or refund, and the customer sees every status change as it happens.
Feedback Before It Becomes a Review
After the claim closes, the app asks how it went. Happy customers are invited to leave a review; unhappy ones reach your team first.
A Reason to Buy Again
Extended warranty offers, accessories and care tips reach the customer at the right time, through the same app.
Turn Complaints Into Five-Star Reviews
Collect feedback after every registration and claim, solve problems privately in the inbuilt CRM and invite satisfied customers to review you publicly. You see what customers think about each product before the marketplace does.
- Feedback requests by email and push notification
- Low ratings routed to your support team
- Happy customers invited to leave a public review
- Feedback grouped by product to guide improvements
Built for Both Sides of Every Warranty
The same warranty management tool gives customers a simple app and gives your team full control.
Your customers
- All their warranties in one place
- Register with a QR scan, no download
- Raise and track claims online
- Manuals, care tips and support chat
- Reminders before a warranty expires
Your team
- Every claim in one dashboard
- Serial checks against fake and repeat claims
- Automated status updates to customers
- Inbuilt CRM for feedback and reviews
- Analytics on products, claims and regions
What Brands Get From the App
Lower Warranty Costs
Automate checks, updates and paperwork so your team handles more claims in less time.
Protection From Fake Claims
Verified serial numbers and registration records stop duplicate and counterfeit claims.
Customers Who Stay Loyal
A warranty experience that is quick and clear is one customers remember when they buy again.
Answers in Your Dashboards
See which products fail, which issues repeat and where claims come from, as it happens.
“Our after-sales support team loves NeuroWarranty and uses the software to manage all our warranties and customer communication.”
Gaurav AnandCo-Founder, CockatooWarranty Management App FAQs
What is a warranty management app?
A warranty management app lets brands register products, process warranty claims and communicate with customers in one place, while customers use it to store their warranties and raise claims from their phone.
Do customers need to download the app?
No. Customers scan the QR code on the product and everything opens in their phone's browser, from registration to claim tracking.
How does the app reduce warranty costs?
It removes manual work. Purchase details are attached to every claim, serial numbers are checked automatically, and customers get status updates without calling your team.
How does NeuroWarranty stop fake warranty claims?
Each product has a unique serial number tied to its registration. Claims for unregistered, duplicate or already-claimed serial numbers are flagged before approval.
Can customers track their warranty claims?
Yes. NeuroWarranty works as a warranty tracking platform for your customers. They see each status change, from submitted to resolved, and get notified at every step.
Can we collect feedback and reviews through the app?
Yes. The inbuilt CRM sends feedback requests after registrations and claims, routes low ratings to your team and invites happy customers to leave a public review.
Does it work for products sold on Amazon and in retail stores?
Yes. The QR code travels with the product, so customers who bought from any marketplace, store or distributor can register and claim directly with you.
How long does it take to get started?
Most brands start with a free trial and a guided setup. Syska noted the implementation and integration setup was really quick.
Run Every Warranty From One App
See how NeuroWarranty handles registrations, claims and reviews in a 30-minute demo.
No credit card required