Replace paper warranty cards with a digital warranty that customers register in a scan, keep on their phone and claim online. Every registration gives you verified purchase data and a direct line to the customer.
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Delivering results for 100s of leading brands globally
The paper card in the box was built for a different era. Customers lose it, retailers keep the sales data, and your team pays for it every time a claim comes in.
Customers misplace the card and the bill long before the warranty ends. Your team spends hours confirming purchases that should take seconds.
When products sell through marketplaces, distributors and retail stores, the customer relationship stays with the seller. You have no way to reach your own buyers.
Agents match serial numbers, invoices and dates by hand before any decision. Customers wait, call again and lose patience.
Copied cards and reused invoices slip through manual checks and drain your warranty budget.
Only 6% of consumers always register the products they buy.
When registration depends on a mail-in card, you never meet most of your customers.
Source: University of Michigan consumer survey
NeuroWarranty modernizes the full warranty lifecycle, from the first scan to the repeat purchase.
Print a QR code on the product, packaging or existing warranty card. Customers scan it, confirm their details and upload the invoice. Product information fills in automatically, so registration takes moments and data arrives clean.
Every registered product lives in one place on the customer's phone, with coverage dates, manuals and support a tap away. Expiry reminders keep customers covered and give you a natural moment to offer an extension.
Customers raise a claim from their digital warranty card with photos and details attached. NeuroWarranty verifies the purchase against the registration record and keeps the customer updated until the claim is resolved.
Each registration captures who bought your product, where and when, even when the sale happened on a marketplace or in a retail store. Use that data for recalls, service reminders, feedback and repeat sales.
Place a NeuroWarranty QR code on the product, packaging or your existing warranty card. Your current printing setup stays the same.
Buyers register in a few taps from their phone camera. No app download, no forms to mail.
Coverage, claims and customer conversations move to one dashboard for your team.
Reach registered customers with care tips, offers and new launches based on what they own.
“They have helped us a big way in implementing paperless warranty solutions for our brand. They have great technology, and the implementation and integration set up was really quick.”
Gurumukh UttamchandaniExecutive Director, Syska LED LightsDownload Case Study Digital warranty management replaces paper warranty cards and manual records with an online system. Customers register products, keep their warranty on their phone and raise claims digitally, while the brand manages coverage, claims and customer data in one dashboard.
Customers scan a QR code on the product, packaging or warranty card, confirm their details and upload the invoice. The warranty is activated and saved to their digital warranty card.
No. Registration and claims work in the phone's browser, so customers can register with just a scan.
Yes. Many brands add a QR code to their existing card, so customers who prefer paper still have it while you capture every registration digitally.
Each registration records the customer's name, contact details and location along with the product, serial number, purchase date and purchase channel. You decide which fields are required.
Yes. Registration happens after the sale, so you capture customer data wherever the product was bought, including marketplaces, distributors and offline stores.
Every claim is checked against the registration record, including serial number, purchase date and owner. Duplicate submissions and claims on unregistered or expired products are flagged before approval.
Digital warranty management covers the full lifecycle, from registration and the digital warranty card to expiry reminders and customer data. Claims management is one part of it. NeuroWarranty handles both.
See how NeuroWarranty digitizes registration, claims and customer data for your brand in a 30-minute demo.
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