A Warranty App Your Customers Will Actually Use
Customers register products with a scan, keep every warranty card on their phone and raise claims in a few taps. No app download, no lost bills and no chasing your support team.
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Delivering results for 100s of leading brands globally
Warranties Shouldn't Feel Like Paperwork
Your customers bought a product, not a filing job. When the warranty depends on a paper bill and a phone queue, the experience undoes the goodwill the product earned.
Lost Bills Mean Lost Warranties
Customers keep the product for years but the invoice for weeks. Without proof of purchase, a valid claim turns into an argument.
Long Calls to Raise a Simple Claim
Explaining the same problem to several agents is the fastest way to lose a customer's patience.
No Idea Where the Claim Stands
Silence after a claim feels like being ignored, so customers call again and post about it.
Forgotten Expiry Dates
Customers only discover their warranty ended when they need it most.
Just 1 in 6 consumers say they receive excellent post-purchase service.
A warranty that works from the customer's phone is one of the simplest ways to be the exception.
Source: CMO Council and LiveTechnology study
Everything Your Customers Need, in One Place
A Better Warranty Experience Pays You Back
Fewer Calls and Emails
Self-service claims and live status answer most questions before they reach your team.
Faster, Mistake-Free Claims
Complete claims with photos and verified purchase data move straight to a decision.
Higher Satisfaction Scores
Easy, successful claims build trust in your brand at the moment it matters most.
More Repeat Sales
Personalized guides and offers keep your brand in front of customers long after the sale.
Customers Engage, Brands Grow
“The solution is very useful in getting the customer to register and avail warranty, and also it's very easy for us as sellers to monitor the warranty registrations and claims.”
Warranty App FAQs
Do customers need to download an app?
No. Customers open the warranty app in their phone's browser by scanning the QR code, so there is nothing to install.
How do customers register a product?
They scan the QR code on the product, confirm their details and upload the invoice. The warranty is activated and saved to their digital warranty card.
What if a customer loses the bill?
The invoice is stored with the warranty at registration, so customers never need the paper bill to claim.
How do customers raise a warranty claim?
From their digital warranty card, customers tap to raise a claim, describe the issue and add photos. They can then track it in real time.
Can customers manage several products?
Yes. Every registered product, warranty and claim sits in one dashboard.
Does the experience carry our brand?
Yes. Registration and claim forms are branded for your business, so customers stay with your brand from scan to resolution.
Does it work for products bought offline or on marketplaces?
Yes. Customers register after the purchase, wherever they bought the product.
Give Your Customers a Warranty Experience They Remember
See the NeuroWarranty customer experience on your own products in a 30-minute demo.
No credit card required